Please also check you have configured any rule may take effect on the sent items. In addition, can the mails be found in outlook sent items now? If so, we can use outlook to export the mails. Voila all my folders reappeared with a new folder
Now click on organising and then on new folder for left hand navigation pane. Look at the move icon on topbar and you should see your folders listed with (on my computer), however folders are not accessible. However try this, very simple and I found it just by accident. This has just happened to me adding IMAP, folders were not there just disappeared. We may also refer to the discussion in this similar thread: Changed "root folder path" and emails are now missing-can I recover them? In theory, Outlook won't delete your emails/folders when set the root folder path to Inbox. You mentioned that: Tried re configuring imap but issue didn't resolved, do you mean re-configuring the imap profile for the user? File > Options > Mail > Save messages section The sub-folders also appear when I login directly to. Over time I have managed to create unwanted sub-folders in my Inbox and Trash folders and have been unsuccessful in removing any of them. I have been using Outlook (Microsoft Office Home and Business 2016) for more than five years. Under Advanced tab.Īlso make sure the Save copies of messages in the Sent Items folder option is checked as well. I could use some help removing sub-folders from Outlook 2016. Double click your IMAP account and click More Settings. Then you will notice although the specified IMAP folder remains on the Navigation Pane, it has stopped subscribing in your Microsoft Outlook.
If a folder is not listed on the subscribe tab then go to. Click on Subscribed tab, this tab list all the folders you are subscribed to and see in Outlook. Whether the “Do not save copies of sent items” check box is checked or not? File > Account Settings > Account Settings. To get the folders to display in Outlook right click on the IMAP account in folder view > Choose IMAP Folders > Click on Query > on the ALL tab it will list all the folders on the mailserver. What's you Exchange server and CU version?ĭo all the mails sent from outlook not showing in OWA or part of them? Conversely, can mails sent from owa be synchronized to outlook sent items correctly?